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This document shows how to use the bulk create users feature to bulk create Jira or JSM customer users and add them to a group or to multiple groups simultaneously.

Step 1

  • Navigate to the BulkOps App Pro on your Jira instance and Click to Log in

  • Ensure that you have already added your API token and set your email address. If you have not, see the below documents respectively

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titleExample file format
  • This file allows you to bulk-create users with a single group. Please note that this group must already exist before the users can be created and added to the group

View file
namebulk-create-sample_2.csv

  • This file allows you to bulk-create users and add them to multiple groups. The use of this ~> separator within the group column is required for multiple group addition

View file
namebulk-create-sample_3.csv

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Step 4

  • Once you’re ready, click Click the Create users in bulk button to proceed

This feature performs multiple task. There are 3 different types of format you can supply to this feature. Each performing its individual task. For the purpose of bulk creating users and adding them to group, we only discussed on the latter two file formats that can be uploaded.

You can create users be it Jira users or JSM customer by using the drop down select list button as indicated above

Take note of the file formats if you are using this feature to bulk create users and add them to group(s) simultaneously.

  • The file format supplied can should be in 2 columns or 3 columns depending on if you want the created users added to a specific group(s). It is important to make sure that those group or groups already exist within your Jira instance