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  1. Make sure that you have cookies enabled on your browser. We require cookies to authenticate you into the system. Please also see Why we need cookies

  2. Make sure that you are not using a private browsing. Private browsing by default will disable cookies which goes back into this cycle. Ensure that if you intend to use private browsing, cookies are enabled. Although, we’ll prompt you to let you know that cookies are disabled.

  3. At all times, please access the BulkOps Org from within your Jira environment and do not attempt to access from the app’s direct URL as it won’t work. We authenticate into the app using your Jira context, so we need to be within your Jira environment to identify your user.

    1. Navigate to your Jira environment on the overhead menu

    2. Click under Apps and find the BulkOps Org

    3. Then click on the “Access page” button. That’s all the steps there is

  4. If using other browsers, please make sure that you have checked the steps 1 to 3 above and follow it accordingly.

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