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Such an error indicates that your organization is not using the new user management experience. In such a situation, certain organisational organizational features won’t work. Your option; migrate to the new user experience to gain the ability to perform such a task. See https://community.atlassian.com/t5/Enterprise-articles/Cloud-admins-we-re-saving-you-time-on-user-management/ba-p/2588292 |
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