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Note

Understanding the limitation of the BulkOps app Pro for Jira (Pro)

  • The BulkOps app Pro for Jira (Pro) can perform large amount of bulk operation as each task runs on the background. However, we have preset the current running job timeout for 30 minutes on any standard task. For longer jobs which require more time, we’ve set a specific high-load queue which should handle such tasks for a duration of 60 minutes. E.g. CSV uploads that contain 8k and above rows of data

  • Each file upload is limited to maximum of 2MiB of file storage

    • Please note that we do not store this file but temporarily need to create it for the contents to be read. After it has been created and processed, the file is deleted from our systems

  • The BulkOps app Pro for Jira (Pro) works only on a site level and not on an organization level. Please understand this difference as you can use the features to delete users that you manage and not your managed users within your organization.

  • When each bulk operation task is run and it has exceeded the time limit, you will receive an in-app message stating the

    Status
    colourRed
    titlefailure
    or
    Status
    colourGreen
    titlesuccess
    of the operation. In terms of the failure message, we’ll let you know the last row we finished reading, so the next file you upload can begin from the next row number.

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