This document shows how to bulk create Jira or JSM customer users and add them to a group or to multiple groups
Step 1
Navigate to the BulkOps App Pro on your Jira instance and Click to Log in
Ensure that you have already added your API token and set your email address. If you have not, see the below documents respectively
Step 2
Navigate to the “Users” menu and click on bulk create users
Step 3
Click on the choose file button to select either a CSV or xlsx file which you want to upload
This file allows you to bulk-create users with a single group. Please note that this group must already exist before the users can be created and added to the group
This file allows you to bulk-create users and add them to multiple groups. The use of this ~> separator within the group column is required for multiple group addition
Step 4
Once you’re ready, click the delete users in bulk to proceed
This feature performs multiple task. There are 3 different types of format you can supply to this feature. Each performing its individual task. For the purpose of bulk creating users and adding them to group, we only discussed on the latter two file formats that can be uploaded.
You can create users be it Jira users or JSM customer by using the drop down select list button as indicated above
The file format supplied can be in 2 columns or 3 columns depending on if you want the created users added to a specific group. It is important to make sure that those groups already exist within your Jira instance