SLA (Service Level Agreement)

We the BulkOps Team will strive to provide the best support service within the agreed SLA provided for this app.

BulkOps Org

• Operating Hours: 11 A.M CET to 11 P.M CET (Mon - Fri)

  • Support response: Between 8 hours to 24 hours

Supported

• All support-related questions about the product (BulkOps Org)

• Troubleshooting the app

Unsupported

• Phone calls/Video calls

• Customization request on (BulkOps Org)