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This document shows how to bulk create Jira or JSM customer users

Step 1

  • Navigate to the BulkOps App Pro on your Jira instance and Click to Log in

  • Ensure that you have already added your API token and set your email address. If you have not, see the below documents respectively

Step 2

  • Navigate to the “Users” menu and click on bulk create users

Step 3

  • Click on the choose file button to select either a CSV or xlsx file which you want to upload

 Example file format
  • This file allows you to bulk-create users

  • This file allows you to bulk-create users with a single group. Please note that this group must already exist before the users can be created and added to the group

  • This file allows you to bulk-create users and add them to multiple groups. The use of this ~> separator within the group column is required for multiple group addition

Step 4

  • Once you are done, click the create users in bulk button to proceed

This feature performs multiple task. There are 3 different types of format you can supply to this feature. Each performing its individual task.

  • You can create users be it Jira users or JSM customer by using the drop down select list button as indicated above

  • The file format supplied can be in 2 columns or 3 columns depending on if you want the created users added to a specific group. It is important to make sure that those groups already exist within your Jira instance

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