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Such an error indicates that your organization is not using the new user management experience. In such a situation, certain organizational features won’t work. Your option; migrate to the new user experience to gain the ability to perform such a task. See https://community.atlassian.com/t5/Enterprise-articles/Cloud-admins-we-re-saving-you-time-on-user-management/ba-p/2588292

Q. Do I receive an alert for the delete account feature

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The timezone section will attempt to get your current timezone based on your profile. If that is not available, it will default to the timezone of your Cloud site. It might not be available because the information may be private based on your personal settings.

Q. The automatic user deactivation didn’t deactivate users

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  • If you received the error message “User: Example User failed the deactivation sequence” in the activity logs - it means that the deactivation sequence for that user is not allowed. Probably due to the configuration in your SCIM database.

  • Check and ensure that such a user's email domain suffix is the same as the domain that is verified within that organization.