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This document showcases how to change a user's email address using the BulkOps Org for Jira

Step 1:

  • Access the BulkOps Org app and navigate to users on the side menu bar

  • Ensure you’ve already configured your API key by following this document How to configure an API key

  • Click on a new task

create-a-task.png
  • Upload your file. It has to be a CSV file. See the sample file format below, and if in doubt, see our Accepted file format for more information.

 Example file format

  • Select the operation you want to manage, in this case, the delete account operation

  • Click the next button to proceed

manage-account-ops.png

Step 2:

  • Create the task name

  • Select the given date and time for the operation

    • If you want the operation to run immediately, please choose today as the date and the time should be the closest time on the form.

schedule-date-time.png

Step 3:

  • Review the configured task and ensure it meets your requirement

  • Navigate to Tasks on the side menu bar to view your scheduled tasks.

review-steps.png

Once the timeframe has elapsed, the given operation will run and perform the given task.

Note

  • To change an email address, as the admin you must share the same domain name with the users you want to manage or your email domain must have been verified within the same organization for a change to be possible

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