How to bulk delete users
This document show case how to delete users using the BulkOps Pro for Jira
Step 1
Navigate to the BulkOps Pro on your Jira instance and Click to Log in
Ensure that you have already added your API token and set your email address. If you have not, see the below documents respectively
Step 2
Click on the “Users” menu option and select bulk delete users
Step 3
Select your CSV or xlsx file by clicking the “choose file” button
The delimiter is referring to the separator used in the file. For example in a CSV file the separator is usually a comma. In such a situation, you do not need to set a delimiter as the default is a comma. If the file you’re uploading uses a different delimiter, please use the options provided in the select list.
Step 4
Once you have completed the above steps, click on the red button to start the bulk delete process.
Each task that is submitted, triggers a job on the background that processes the task instructed. You will see a progress bar on the screen, indicating the status of the task at hand.
You can use this feature to bulk delete Jira users or Jira Service Management customers
To delete JSM customer, please ensure that you have a JSM application available on your site
Where to find an accountId? See How to export a user accountId
Please note that a deletion of Atlassian cloud user is only possible if the user is not collaborating on an active issue, see more info our F.A.Qs