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How to delete old messages in the notification

How to delete old messages in the notification

Owned by ELFAPP Admin

Last updated: Apr 30, 2024

2 min read

This document highlights how old notifications can be deleted

Step 1

Navigate to the Backup Projects for Jira on your Jira instance and Click to login
Ensure that you have already added your API token and set your email address. If you have not, see the below documents respectively
- How to generate an API token
- How to add an email address and API token

Login page

Step 2

Navigate to the Notifications page on the left menu bar and select the usage and preferences tab

Notification preference

Choose one of the options which inform old messages based on “x” number of days will be deleted.
Subsequently, you can click on the delete icon for each message to delete at will.

View messages

Click on the “delete” action button on the dialogue screen to complete the deletion

Note

If you have too many unread messages, you can navigate to the user preference and enable the button that mentions “mark unread messages as read” → this would enable all unread messages to be read to reduce the clutter of notifications.