How to generate Jira Cloud backup
This document shows how you can generate a Jira Cloud backup and how the configuration works
Step 1
Navigate to the Backup Projects for Jira on your Jira instance and Click to login
Ensure that you have already added your API token and set your email address. If you have not, see the below documents respectively
Step 2
Click the Settings button on the left menu bar, find the “XML backup options” label and alter the options based on your requirements.
The disabled option prevents any Jira Cloud backup from taking place.
The enabled option allows a Jira Cloud backup to occur based on a default “daily” interval.
There’s no attachment added to the backed-up data.
Each time you alter this option, it uses the current date and time to schedule the next interval.
The enabled with attachments option allows a Jira Cloud backup with attachment data.
The attachments can only be generated once every 48 hours. Therefore, there’s no daily option available
Each time you alter this option, it uses the current date and time for the next interval.
Note
If you have configured an “Every-2days”, “Weekly”, “Bi-weekly” or “Monthly” XML backup interval, altering this configuration again will shift the interval that will be used for backup. In all situations, the first backup is usually triggered before the next interval is scheduled.
Always use caution if changing this particular configuration, as the change might affect any pre-arranged timeline for routine backup.