Data storage

This document mentions how the data is stored with the app

Where is my data stored?

• The Backup Projects for Jira utilizes your Jira site as a storage device, eliminating the need for external storage or remote storage by the app. This way, you are certain that your data never leaves your site or environment as every information is generated on your site level.

  • Free Plans → 2 GB of storage

  • Standard Plans → 250 GB of storage

  • Premium Plans → Unlimited storage

  • Enterprise Plans → Unlimited storage

  • Learn more from Explore Jira Cloud plans | Atlassian Support

  • If you have any of the plans above, you can typically know the capacity or limit of your storage. When you perform more backup and storage of your files, its storage will be utilized. You can also delete old backup data manually to free space by looking into your storage section within your Jira site and viewing which issue has the highest storage capacity.

Does my data ever leave my site?

• Your data never leaves your Jira site and will always remain within your Jira site. The app only processes the data before uploading it to your site. Once the processing is done, the temp data is purged from the server completely. Each data extraction is isolated specifically to your user within your authentication mechanism and Jira site, so there’s no aspect of your data ever being uploaded wrongly or incorrectly.

Is there a limit to how much data I can store?

• The limitation is based on your Jira plans. The app uses that inline to store the data that is requested.

How many Jira Cloud backups can I do?

• You can do multiple Jira Cloud backups, depending on your storage capacity. The app shows you a list of all the Jira Cloud backups, which you can retrieve within 14 days of creation. After 14 days, the data will be deleted and the link will not work. Please note that there’s a limitation for Jira Cloud backup which is mentioned in this document Backup and restore limitations | Atlassian Support